<span 12pt=""><span 12pt="">Hello {appointment_client_name} <br /><br />A new feedback request has just been submitted, please leave your comments and thoughts about this past appointment, fast navigate to the appointment to add a feedback:</strong> <a href="{appointment_public_url}">{appointment_public_url}</a></span><br /><br /><br />{companyname}<br />{crm_url}<br /><span 12pt=""></span></span>